See what our customers are saying about us!

Testimonials from our Clients | Royal Excursion


See what our customers are saying about us!

  • I would like to let you know how much I appreciated Matt who was our driver for a Gleaner Insurance trip to New York City. Matt was a wonderful driver, very courteous and thoughtful, and it was fun to be on his bus. His driving skills in NYC were excellent! He is truly a great representative for your company!

    I hope to travel again with your company and maybe Matt will be the driver!

    Susan K.
  • Just would like to express our gratitude for the EXCELLENT service that Royal Excursion extended to us. It was a pleasure working with you. You sent us the most thoughtful, kindest, caring, OPERATOR (anyone can drive).  Matt is a ROYAL OPERATOR! Thank you again for your service.  We will be doing future business with ROYAL EXCURSION.

    Aretha J.
  • Writing to let you know about the service we received while using Royal Excursion. It was fabulous, the bus itself was top notch, clean inside and out. The bus arrived on time and was very accommodating. As for Matt (Driver) I've met very few people like this young man, he's a wonderful person as well as driver. He was kind to everyone, ALWAYS made sure everyone was on and off the bus safely. Everyone loved him and says the same thing "you all have an all-star employee in Matt".  We will most definitely be using Royal Excursion for our future trips!

    Pastor Donald J.
  • I just wanted to take a few minutes to thank both you and our driver, Shawn for helping make my     step-daughter’ Prom so amazing.  Shawn was AMAZING!!!!

    Shemika J.
  • Just a follow up on the trip to Longaberger with our driver, Dave....HE WAS FANTASTIC!!!  All of the  ladies were very impressed with how well he helped out and how flexible he was with everything!! We have had him before and really loved him and he just did a super job once again!!!!  Drivers can make or break a trip and he sure has made ours!!! Thanks again!                                                                               

    Chris Y.
  • A brief note to say thanks to the drivers at Royal Excursion for their assistance and attentiveness in getting us to and from O'Hare. The drivers were both very courteous, helpful, and the buses looked brand new and exceptionally clean. The electric charging outlets and the Wifi were a great addition.

    Stephen S.
  • I just want to say that your driver, Dave, was one of the all-time best drivers I have ever had in the 17 years I have been going to Washington, DC. I have never had a driver go the extra mile for the kids like he did on this trip. Not only is he a great driver, but an exceptional, compassionate, and caring person. I can’t tell how much we all appreciated how well he worked with our guide and how well he took care of us on this trip. He repeatedly told me, “What’s best for the kids” --- I look forward to having him as our driver again---Thank you!

    Greg S.
  • We had a great time, and our driver Matt was awesome.  Thank you for everything!

    Sue B.
  • We had an absolutely fantastic time over the weekend.  We were extremely happy with your service, the bus and I can’t say enough great things about our driver.  I have used Royal in the past as well as my daughter and because of the great experiences and how professional everyone is that we have worked with, I will continue to use Royal Excursion and say wonderful things about you!

    Dave B.
  • I wanted to take a few minutes and write you about the service your company gives.  This year as you know we have rented from your company three times.  New Year’s Eve, a Friday night for my sister’s bachelorette party, and then this past weekend for my sister’s wedding.

    New Year’s Eve was perfect and then comes the bachelorette party which we decided last minute we may need a limo because of the weather. I want to say it was two days before the event and I called in and your sales department was beyond wonderful!!  Very, very helpful and doing whatever she could do to get what I needed!

    This last Saturday was my sister’s wedding.  We had a 30 passenger bus with Tom as our driver per our request!!  First off prior to his arrival he looked at our itinerary and noticed that we wanted to go to Notre Dame.  He called before he arrived to make sure we had called ahead with ND so we had no issues.  Once he arrived he asked if he could help carry anything...he took dresses, bags, etc. out of girl’s hands to load in the bus!!  

    My point being as I ramble on, is that you are running a top-notch company with a top-notch, amazing staff!  The three employees I worked with were honest, friendly, and willing and able to do whatever they could to make me happy.  You and your staff is why I will ALWAYS recommend and use Royal Excursion!! Thanks for all you and your staff do to make my special events so special!

    Amy R.
  • Frank did a wonderful job with our group. He was very safe, professional, and came to our concert to support us as well.

  • Royal Excursion exceeded our expectations!  Our wedding guests were so happy to have you take care of the ride. At the end of the evening I got on the bus to say a last good bye and was floored by the quality of the bus. You made our special day perfect, I love this company!

    Margie O.
  • Our driver, Dave Bell was great and I know my customers and fellow employees enjoyed his presence at the event.  Thanks once again and I hope we can work together on future events.

    Chris B.
  • Everything was perfect!!!  We had an amazing time!

    Laura H.
  • Our driver, Rick was fantastic this past weekend, so please let the bosses know how pleased we were with his work.  Thanks!

    Mike A. / Valparaiso University Soccer
  • I just wanted to contact you to let you know that we had an awesome time and our driver was great! We loved her!

    Kristin K.
  • The wine tour went great!!! Thanks for all your hard work, and Rufus is an awesome driver

    Sarah C.
  • Kevin sent me an email today about the trip to Peoria, which said in part, "...Driver was awesome - safe driver and quite jovial".  Please be sure to pass this along to Randy.

    My thanks to you both for your help in making this trip such a success. Kevin said he wants to do this trip again after the first of the year.  I pleased to know where I can find transportation if we need it!

    Kathy K.
  • I just wanted to say “Thank You”.  We had a great time, and our driver, Michael was great! He was extremely polite, professional, and patient.

    Sherry B.
  • Our driver was one of the best we’ve had. Very punctual and friendly. The bus was new and really nice.

    Libby E./ University of Maryland Women’s Basketball